BPM

The Business Process Management (BPM) is designed to assist organizations in gaining transparency and control over the complex set of processes that constitute the backbone of their enterprises.

BPM enables organizations to design, automate and manage business processes in a short time and at minimum cost. Through a simple, user-friendly graphical interface, business users with no technical or programming skills can easily design new processes and make changes to existing process rules with a limited involvement from the IT department.

By integrating people/roles, IT systems and business rules, the BPM allows organizations to seamlessly adjust to the market’s continuously changing requirements through the automation and optimization of processes of any size or complexity. Users can also leverage a series of analytical tools in order to design optimal processes that improve the organization’s efficiency and reduce operational costs.

In detail, through the application of BPM, organizations can:
• Reduce operation costs
• Increase employee productivity
• Accurately and quickly respond to functional changes through integration with various external systems, databases and core-banking applications
• Organize and structure information
• Simplify and rationalize procedures
• Monitor in a reliable way their functional flow of processes, thus form a more concrete strategic vision

The BPM can be applied in banking transactions (loan & credit card approvals), internal processes (sales force automation, supply management & procurement, human resources management, credit bureau “Teiresias”, credit scoring) as well as document management and payments management (mobile banking, cash management, reconciliation, credit card acquiring, SEPA).

Moreover, BPM integrates with most MS Office solutions, allowing users to apply common desktop applications - connected to real-time back-end systems - to structured business processes.